Frequently Asked Questions

Can I keep using iTunes along with Doubletwist?

Sure, why not? For example, if you still had an old iPod that you wanted to sync but also wanted to have Doubletwist it isn’t like the two programs cause any conflict with each other. Moreover, in my opinion, iTunes is still superior for listening to music on your computer and Doubletwist, in some places, is still rough around the edges.

Is there anyway to keep Doubletwist and iTunes in sync?

Doubletwist works by reading your iTunes Library so if you were going to add new songs but still wanted to hang on to your iTunes simply add songs to your iTunes and, later, Doubletwist will read them. However, it won’t work in the opposite direction — meaning that any songs you add in Doubletwist won’t be added to your iTunes Library.

What happens if I get a new phone?

Although you could technically copy over the library, data and music files to your new phone it would probably be easier just to re-sync your new phone. All you’d have to do is go through this same process for connecting your new phone to your old computer.

Airsync takes for ever, is there anything I can do to speed it up?

Syncing over Wifi will usually be significantly slower than via a USB corb — it’s part of the limitation of technology. Upgrading your wireless router is one possible option for speeding up your wireless speed. Generally, however, the longest syncing sessions are the initials ones where you’re moving most of your music to your device.

Why do I see two devices in Doubletwist when using a USB cord?

Seeing two devices is common because you have two different storage areas — your phone’s internal memory and an external SD card. Most people just choose the bigger one or decide split up their media for each one (e.g. music on your internal storage and movies on your SD card). It’s just one of the limitations of Doubletwist.